Our Services

We deliver the following services:

• Advice and support in collecting data from Emergency/Accident and Emergency Departments;
• Developing alcohol strategies;
• Undertaking scheme and initiative evaluations and needs assessments.

The services we provide include the following:​

• Providing advice on implementing locality and neighbourhood working;
• Providing training for community activists;
• Providing training and mentoring support for agency representatives and elected members in community engagement techniques;
• Producing good practice tool-kits and case studies;
• Reviewing your community engagement and governance processes.

 We provide a range of services helping you to deliver on your outcomes:

• Scheme and initiative evaluations - identifying what works and how to make the best use of stretched resources; 
• Undertaking reviews of partnership processes and governance arrangements - ensuring they are fit for purpose;
• Providing assistance with action planning;
• Undertaking resident and stakeholder surveys - identifying their priorities, views and opinions;
• Analysing crime, anti-social behaviour and environmental nuisance data;
• Providing problem solving training both for community champions and for representatives of partner organisations;
• Providing training for strategic and front-line staff on their responsibilities under Section 17 of the Crime and Disorder Act and how it impacts on their work;
• Identifying the links between your priorities and those of your partners and other partnership bodies including with Police and Crime Commissioners/Mayors​.

 Our work on this issue covers the following areas:

• Evaluations of schemes and projects tackling domestic abuse;
• Reviews of practice across a local authority or PCC area – providing clear recommendations for future service delivery;
• Audits of demand and need analysing a wide range of data including from service providers and voluntary organisations;
• Identifying good practice examples for across the country providing options for local partners;
• Collection of data on domestic abuse incidents via our hospital Emergency Department data exchange programme.

 Our data sharing programme between A&Es (Emergency Departments), community safety partnerships, public health and the police continues to be successful. The key elements of our system are the inclusion of geographically coded street and licensed premises locations and Linxs acting as the single point of contact between the hospital and local partners..

 Our health related work includes the following services:

• Assessment of Public Health structures and commissioning priorities; ensuring Health and Wellbeing Boards develop evidence-led plans and processes;
• Undertaking health needs assessments including Joint Strategic Needs Assessments;
• Undertaking evaluations and reviews of specific public health schemes and programmes - identifying the impacts made;
• Developing service specifications, strategies and commissioning intentions;
• Developing database (ARID) to collect assault and alcohol related incident data from A&E and providing ongoing training and support in its use;
• Training residents and agency representatives to encourage community involvement in designing and scrutinising health services;
• Analysing health data - identifying conditions of concern and progress made;
• ​Establishing the links between health and wellbeing issues with wider determinants of health and their strategic bodies;
• Advising on the design of services to reduce health inequalities;
• Undertaking health surveys including healthy lifestyle surveys and attitude surveys.

Our work includes the following:

• Developing and delivering training packages for local residents and young people in environmental problem solving and undertaking environmental audits;
• Compiling best practice tool-kits;
• Reviewing and evaluating your local practice and schemes;
• Developing local environmental partnerships.